This Policy applies as between you, the User of this Web Site and/or App and Frontline Mobile the owner and provider of this Web Site and Apps. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site, App and any Services or Systems therein.
Who we are
Frontline Mobile Solutions Ltd ('we' or 'us') collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as 'controller' of that personal information for the purposes of those laws.
The personal information we collect and use
We collect the following personal information that you provide to us:
First Name, Second Name, Email Address, Telephone Number, Location Information (automatically collected or manually entered.
Some examples of when we collect this information include:
When using our mobile app to register your account and making Inspection Reports.
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
shall consent on their behalf to the processing of their personal data;
shall receive any data protection notices on their behalf; and
shall consent on their behalf to the transfer of their personal data abroad.
How we use your personal information
We collect information about our users for the following purposes:
This data may be processed for recording Inspection Reports and providing users with status updates and other performance information relating to those Inspection Reports.
Who your information may be shared with
We may share your information with:
Law enforcement agencies in connection with any investigation to help prevent unlawful activity
We will not share you personal information with any other 3rd parties.
Whether personal information has to be provided by you, and if so why
No personal information has to be provided by you to us at any time.
How long your personal information will be kept
We will hold your personal information for the following periods:
First Name, Second Name, Email Address for the duration of your account with us.
These periods are no longer than necessary in each case.
Reasons we can collect and use your personal information
We rely on the following as the lawful basis on which we collect and use your personal information:
Keeping your information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We will also use technological and organisation measures to keep your information secure. These measures may include the following examples:
Data is stored in an Azure SQL Server Database, hosted in the UK and secured using Advanced Threat Protection. This provides a new layer of security, which enables customers to detect and respond to potential threats as they occur by providing security alerts on anomalous activities. Users receive an alert upon suspicious database activities, potential vulnerabilities, and SQL injection attacks, as well as anomalous database access and queries patterns. SQL Database secures customer data by encrypting data in motion with Transport Layer Security.
Sql Server enforces encryption (SSL/TLS) at all times for all connections. This ensures all data is encrypted "in transit" between the client and server. Transparent Data Encryption (TDE) for Azure SQL Database adds a layer of security to help protect data at rest from unauthorized or offline access to raw files or backups. Common scenarios include datacenter theft or unsecured disposal of hardware or media such as disk drives and backup tapes. TDE encrypts the entire database using an AES encryption algorithm, which doesn’t require application developers to make any changes to existing applications.
Our hosting provider is certified to ISO 27001. This family of standards helps us manage your information and keep it safe and secure.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
Transfers of your information out of the EEA
We will not transfer your personal information outside of the EEA at any time.
Children and the validity of consent
Where we obtain consent from any user we will take reasonable steps to ascertain whether the user is over 13 years of age and whether the child is sufficiently informed to give valid consent. If the user is not, parental consent will be required to provide consent for the processing of any personal information.
What rights do you have?
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individual's rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)
If you would like to exercise any of these rights please:
From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.
How to complain
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
By a notice on the Website
If you have any questions about this policy or the information we hold about you, please contact us by: